EBT System Error Now Corrected

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By Alabama News Network

People across the state were reporting problems with their EBT cards, which people use to access food stamps, after many of them stopped working today.

This issue affected 17 states, including Alabama. The problem was caused by a glitch in the systems of Xerox, the company that processes those transactions. Xerox officials say it started after a routine check of back-up systems Saturday morning.

DHR representatives say the problems had nothing to do with the federal government shutdown. Xerox officials released a statement saying their technical staff worked on the EBT system all day and now it is back up and running.

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